Workrant: No, Really, I Heard That
Apr. 13th, 2007 11:47 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
joiedecombatA brief note from a customer service phone monkey, to anyone who may ever need to call any kind of customer service for any reason:
If you find yourself needing to do business over the phone, or needing to call for customer service, please do everyone a favor and do not sit there eating while you are talking on the phone. Trust me, we can hear you. It sounds gross. Would you sit there chomping on nachos while doing business face-to-face at the bank? Stop it.
I'm not talking about coming back from placing a customer on hold and hearing eating noises, mind you; I'm talking about listening to them chewing while they are talking to me. And it never fails to baffle me. Why do that? Do they really think that because I can't see them, I can't tell?
Eugh.
Crossposted to![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-community.gif)
customers_suck
If you find yourself needing to do business over the phone, or needing to call for customer service, please do everyone a favor and do not sit there eating while you are talking on the phone. Trust me, we can hear you. It sounds gross. Would you sit there chomping on nachos while doing business face-to-face at the bank? Stop it.
I'm not talking about coming back from placing a customer on hold and hearing eating noises, mind you; I'm talking about listening to them chewing while they are talking to me. And it never fails to baffle me. Why do that? Do they really think that because I can't see them, I can't tell?
Eugh.
Crossposted to
customers_suck
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no subject
Date: 2007-04-13 04:58 pm (UTC)no subject
Date: 2007-04-13 05:43 pm (UTC)no subject
Date: 2007-04-13 06:43 pm (UTC)Give in
Date: 2007-04-13 08:02 pm (UTC)I used to do it when answering the phone was something I did a hell of a lot more often, in jobs.
no subject
Date: 2007-04-13 07:37 pm (UTC)I occasionally get caught on the other end--I snack at the desk and can't always wait to answer a call--but I try to swallow as soon as I can.